Legal notice


Legal Notice

Website Operator

This website is operated under the trade name Creative Light.

For customer support, legal inquiries, privacy requests, intellectual-property concerns, or questions regarding this website, contact:

Email: lightingcreative@support.com

Purpose of This Website

This website provides information about Creative Light products and allows customers to browse products, place orders, make payments, contact customer support, and access store policies.

All purchases made through this website are subject to our:

  • Terms of Service;
  • Return and Refund Policy;
  • Shipping Policy;
  • Privacy Policy;
  • Other conditions displayed during checkout.

Accuracy of Information

Creative Light makes reasonable efforts to keep the information on this website accurate and current.

However, product descriptions, prices, availability, photographs, dimensions, specifications, promotions, and other content may occasionally contain errors, omissions, or outdated information.

We reserve the right to:

  • Correct errors or inaccuracies;
  • Update website content;
  • Change product information;
  • Modify prices or promotions;
  • Limit product availability;
  • Cancel orders affected by a confirmed pricing or technical error.

Where an order is canceled after payment because of an error, the amount collected for the canceled item will be refunded to the original payment method.

Product Images and Colors

Product photographs are provided for illustrative purposes.

Actual product appearance may vary due to:

  • Screen settings;
  • Lighting conditions;
  • Photography;
  • Manufacturing variations;
  • Product size or configuration;
  • Natural variations in materials, textures, or finishes.

Minor variations that do not affect the intended function of the product are not considered defects.

Product Use and Installation

Customers are responsible for reviewing product descriptions, dimensions, specifications, voltage requirements, installation instructions, and compatibility information before purchasing or installing a product.

Some lighting and electrical products may require:

  • Assembly;
  • Mounting;
  • Electrical wiring;
  • Professional installation;
  • Specific voltage or power requirements;
  • Indoor or outdoor placement restrictions.

Where appropriate, installation should be performed by a qualified professional.

Creative Light is not responsible for damage, malfunction, injury, or loss caused by:

  • Improper installation;
  • Incorrect wiring;
  • Incompatible voltage;
  • Unauthorized modifications;
  • Misuse or neglect;
  • Failure to follow instructions;
  • Use with incompatible accessories;
  • Installation by an unqualified person.

Intellectual Property

Unless otherwise stated, the content available on this website is owned by, licensed to, or lawfully used by Creative Light.

Protected content may include:

  • Brand names;
  • Logos;
  • Product photographs;
  • Graphics;
  • Videos;
  • Product descriptions;
  • Website design;
  • Text;
  • Icons;
  • Layouts;
  • Promotional materials.

Website content may not be copied, reproduced, modified, republished, distributed, displayed, sold, licensed, or commercially exploited without prior authorization.

Use of website content for fraudulent, misleading, unlawful, or unauthorized commercial purposes is prohibited.

Trademarks

Names, logos, product names, slogans, and visual identifiers displayed on this website may be trademarks or other protected commercial identifiers belonging to Creative Light or their respective owners.

Nothing on this website grants permission to use any trademark without authorization from the relevant owner.

Customer Content

Customers may be able to submit reviews, comments, images, videos, or other content.

By submitting content, the customer confirms that:

  • The content is accurate and based on a genuine experience;
  • The customer owns the content or has permission to submit it;
  • The content does not infringe intellectual-property or privacy rights;
  • The content is not fraudulent, misleading, unlawful, defamatory, or abusive.

Submitted content may be used, displayed, edited, reproduced, or shared by Creative Light for store operation, customer communication, and promotional purposes, subject to applicable law.

Copyright and Intellectual-Property Complaints

If you believe that content on this website infringes your copyright, trademark, or other intellectual-property rights, contact:

lightingcreative@support.com

Your request should include:

  • Identification of the protected work;
  • Identification of the allegedly infringing content;
  • The location of the content on our website;
  • An explanation of your rights or authorization;
  • Your contact information;
  • Any supporting documentation reasonably necessary to assess the request.

We may remove or restrict access to content while a claim is reviewed.

External Links

This website may contain links to third-party websites, applications, payment providers, social networks, delivery services, or other external resources.

Creative Light does not control third-party services and is not responsible for:

  • Their content;
  • Their availability;
  • Their security practices;
  • Their privacy practices;
  • Their terms and conditions;
  • Transactions completed outside our website.

Accessing an external website is at the user’s own discretion.

Third-Party Services

Our website may rely on third-party providers for services such as:

  • Website hosting;
  • Ecommerce functionality;
  • Payment processing;
  • Shipping;
  • Order fulfillment;
  • Analytics;
  • Advertising;
  • Customer support;
  • Fraud prevention;
  • Email communication.

These providers may operate under their own terms, privacy policies, and service conditions.

Website Availability

We aim to keep the website accessible and functioning correctly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Technical failures;
  • Security updates;
  • Internet interruptions;
  • Hosting-provider issues;
  • Events outside our reasonable control.

We may modify, suspend, restrict, or discontinue website features when reasonably necessary.

Security

Users must not attempt to:

  • Gain unauthorized access to the website;
  • Circumvent security measures;
  • Introduce malware or harmful code;
  • Interfere with website functionality;
  • Collect data without authorization;
  • Use automated systems to scrape website content;
  • Test the website for vulnerabilities without permission;
  • Use the website for fraudulent or unlawful purposes.

Suspected security incidents may be investigated and reported to relevant service providers or authorities where appropriate.

Limitation of Liability

To the fullest extent permitted by applicable law, Creative Light is not responsible for indirect, incidental, special, punitive, or consequential losses arising from:

  • Use or inability to use the website;
  • Reliance on website content;
  • Third-party websites or services;
  • Customer misuse of a product;
  • Improper product installation;
  • Events outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability where doing so would be prohibited by law.

Consumer Rights

Nothing in this Legal Notice limits mandatory consumer rights that apply under the laws of the customer’s jurisdiction.

Where a provision of this notice conflicts with a mandatory legal right, the mandatory legal right will prevail.

Privacy and Personal Information

Information about how Creative Light collects, uses, discloses, stores, and protects personal information is available in our Privacy Policy.

Privacy-related questions and requests may be sent to:

lightingcreative@support.com

Changes to This Legal Notice

Creative Light may update this Legal Notice to reflect changes in:

  • Store operations;
  • Website functionality;
  • Products or services;
  • Legal obligations;
  • Technology;
  • Business practices.

The current version will be published on this website.

Contact

For legal questions, website concerns, intellectual-property complaints, or policy inquiries, contact:

Creative Light
Email: lightingcreative@support.com